United States
Friends & Family
User-friendly tech for people with sight loss
Stay independent, connected and entertained.
About GuideConnect
Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.
- Available on computer, tablet or TV
- Quick to learn with simple menus
- Customise the icons and text size
- Easy to control
- Type or dictate text
- Voices guide you through menus
- Reliable support and training
Things You Can Do With GuideConnect
Send & Receive Emails
Type or use your voice to dictate and send emails. Read the emails you receive in magnified views on screen, or use GuideConnect to read them aloud.
Scan & Read Printed Mail
Attach a scanner and GuideConnect reads printed letters, labels and documents aloud. This is a useful way to maintain your privacy and independence.
Make Video Calls
This Premium Plan feature is a wonderful way to connect and chat with loved ones. Simple menus and your own address book make it easy to hold video calls.
Listen to Entertainment
GuideConnect makes it easy to access audio book libraries and talking newspapers. You can also listen to your favourite radio stations and discover podcasts.
Browse Websites
It's easy to navigate websites in GuideConnect with the keyboard and mouse or Dolphin remote. GuideConnect speech settings read out the information to you.
Write Letters & Documents
Independently manage correspondence. Dictate or type documents and letters to print or email. GuideConnect can also read your messages back.
“I think the most important thing is that it gives people their independence and privacy, which in turn gives them self-respect. They feel again that they're equal with their sighted peers”
Steve, Assistive Technology Worker at the Kent Association for the Blind
GuideConnect Features
Step-by-Step Menus
Intuitive and easy to follow, GuideConnect menus guide you through each task.
Accessible Colour Schemes
Six high-contrast, accessible designs to choose from, to suit your sight.
Adjustable Text
Enlarge text to the size you need and choose from a range of fonts.
Human-Sounding Speech
Each step is announced as you move through the menus. Choose your favourite from a range of voices.
Choice of Controls
Move through the menus with your preferred combination of Dolphin Remote Control, keyboard, touchscreen or mouse.
Type With Your Voice
Premium Plan holders can dictate emails and documents using the voice input button on their Dolphin Remote, or with a headset.
Explore More GuideConnect Features
GuideConnect offers more features to help you retain your independence. Simple and intuitive, all the features in GuideConnect are designed and tested to help people with sight loss access entertainment and ways to communicate.
Compare GuideConnect Packages
There are different ways to access and use GuideConnect. If you're new to technology, we recommend using GuideConnect through your own TV with a Dolphin Remote Control. However, if you have some computer experience, you might prefer to use a PC, laptop or tablet. Whichever you choose, GuideConnect is always easy to use.
TV Box
GuideConnect software
Plus
- GuideConnect TV Box
(software installed) - Dolphin Remote Control with dictation feature
- Wireless mouse
- HD webcam for video calling
Tablet
GuideConnect software
Plus
- Microsoft Surface Go 64GB touchscreen tablet
(software installed) - Detachable keyboard
- Dolphin Remote Control with dictation feature
- Headset with microphone
- All-in-one scanner, printer and copier
Laptop
GuideConnect software
Plus
- 15" Windows Laptop
(software installed) - i3 Processor
(or AMD equivalent) - Headset with microphone
- Dolphin Remote Control with dictation feature
- All-in-one scanner, printer and copier
All packages include 1 year hardware warranty, 12 month Premium Plan, and free mainland UK delivery.
Packages are currently available in the UK only. To purchase GuideConnect packages outside the UK, contact your local Dolphin Dealer.
Purchase GuideConnect Software Only
If you already own a Windows 10 or Windows 11 device, you may prefer to purchase and download GuideConnect software and install it yourself. A GuideConnect software purchase includes:
- GuideConnect Software to install on your own computer
- 12 months Premium Plan
- 12 months GuideConnect Video Calling
- 2 hours of telephone training
- UK product support
$795
Premium Plan Included
To ensure you get the most out of GuideConnect, all new licences come with a twelve-month Premium Plan. This entitles you to exclusive access to Premium features:
- Video Calling
- Multiple email accounts
- Voice input
- Regular updates for new features and improvements
- Priority status with the Dolphin Support Team
Accessible Video Calls
New to GuideConnect, video calls are a wonderful way to stay in touch with loved ones, your local sight loss advisers and other contacts.
Available only to GuideConnect users with a Premium Plan, Video Calling in GuideConnect is fully accessible for people with sight loss. You can use it to contact your friends and family and they can speak to you for free, using the Dolphin Friends & Family Video Calling Service.
Support & Training
GuideConnect requires no previous experience with computers. It's easy to learn and simple to use. You can refer to the Help menu in GuideConnect for advice on all features, along with video tutorials to help you learn the basics.
In addition, all new GuideConnect customers in the UK and the US receive two hours of free training via telephone from Dolphin.
If you need a little extra guidance, product information is always available from the Dolphin Support Team.
Book A Demonstration
If you think GuideConnect could help you, or someone you know, book a free demonstration to find out more.
A member of the Dolphin team will take you through GuideConnect to show you how it's used. You'll have the opportunity to ask questions and find out if GuideConnect is right for you.
Support for Sight Loss Organisations
If your charity or society supports people with visual impairments in your local community, Dolphin Friends is here to support you.
Free to join, a Dolphin Friends membership benefits charities in the UK and USA that work with people who are blind or partially sighted. Join Dolphin Friends and your organisation will receive free assistive technology and training for your staff and volunteers. Plus support and resources to help your clients make informed choices on assistive tech.
Your organisation will also benefit from a charitable donation each time one of your service users buys a Dolphin product.
Find out more about Dolphin Friends in the UK and Dolphin Friends US.
Accessibility at Home
Articles on accessibility at home, practical information and GuideConnect user stories.
GuideConnect Reviews
Read and watch GuideConnect user stories to find out more about the positive impact it has.
