GuideConnect | Dolphin Computer Access

GuideConnect logo

User-friendly tech for people with sight loss

Stay independent, connected and entertained.

About GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

  • Available on computer, tablet or TV
  • Quick to learn with simple menus
  • Customise the icons and text size
  • Easy to control
  • Type or dictate text
  • Voices guide you through menus
  • Reliable support and training
GuideConnect shown on a large screen TV

Things You Can Do With GuideConnect

“I think the most important thing is that it gives people their independence and privacy, which in turn gives them self-respect. They feel again that they're equal with their sighted peers”

Steve, Assistive Technology Worker at the Kent Association for the Blind

Read GuideConnect Reviews

GuideConnect Features

Explore More GuideConnect Features

GuideConnect offers more features to help you retain your independence. Simple and intuitive, all the features in GuideConnect are designed and tested to help people with sight loss access entertainment and ways to communicate.

GuideConnect Features List

Compare GuideConnect Packages

There are different ways to access and use GuideConnect. If you're new to technology, we recommend using GuideConnect through your own TV with a Dolphin Remote Control. However, if you have some computer experience, you might prefer to use a PC, laptop or tablet. Whichever you choose, GuideConnect is always easy to use.

TV Box



GuideConnect software

  • GuideConnect TV Box
    (software installed)
  • Dolphin Remote Control with dictation feature
  • Wireless mouse
  • HD webcam for video calling




GuideConnect software

  • Microsoft Surface Go 64GB touchscreen tablet
    (software installed)
  • Detachable keyboard
  • Dolphin Remote Control with dictation feature
  • Headset with microphone
  • All-in-one scanner, printer and copier


From £1134


GuideConnect software

  • 15" Windows Laptop
    (software installed)
  • i3 Processor
    (or AMD equivalent)
  • Headset with microphone
  • Dolphin Remote Control with dictation feature
  • All-in-one scanner, printer and copier

Desktop PC

From £1180


GuideConnect software

  • Choice of 22" or 24" monitor with i3 processor with software installed
  • or, 27" monitor with i5 processor, software installed
  • Wireless mouse
  • Dolphin Remote Control
  • Headset with microphone
  • Speakers
  • HD webcam
  • All-in-one scanner, printer and copier

All packages include 1 year hardware warranty, 12 month  Premium Plan, and free mainland UK delivery.
Packages are currently available in the UK only. To purchase GuideConnect packages outside the UK, contact your local Dolphin Dealer.


Illustration of laptop with a GuideConnect Menu screen and a download icon.

Purchase GuideConnect Software Only

If you already own a Windows 10 or Windows 11 device, you may prefer to purchase and download GuideConnect software and install it yourself. A GuideConnect software purchase includes:

  • GuideConnect Software to install on your own computer
  • 12 months Premium Plan
  • 12 months GuideConnect Video Calling
  • 2 hours of telephone training
  • UK product support


Buy Software

Premium Plan Included

To ensure you get the most out of GuideConnect, all new licences come with a twelve-month Premium Plan. This entitles you to exclusive access to Premium features:

  • Video Calling
  • Multiple email accounts
  • Voice input
  • Regular updates for new features and improvements
  • Priority status with the Dolphin Support Team

  Premium Plan Features  

Premium Plan logo.
Woman using GuideConnect on a laptop to video call her family.

Accessible Video Calls

New to GuideConnect, video calls are a wonderful way to stay in touch with loved ones, your local sight loss advisers and other contacts.

Available only to GuideConnect users with a Premium Plan, Video Calling in GuideConnect is fully accessible for people with sight loss. You can use it to contact your friends and family and they can speak to you for free, using the Dolphin Friends & Family Video Calling Service.

  GuideConnect Video Calling  

Support & Training

GuideConnect requires no previous experience with computers. It's easy to learn and simple to use. You can refer to the Help menu in GuideConnect for advice on all features, along with video tutorials to help you learn the basics.

In addition, all new GuideConnect customers in the UK and the US receive two hours of free training via telephone from Dolphin.

If you need a little extra guidance, product information is always available from the Dolphin Support Team.

  Contact Support  

GuideConnect Help icon being selected on a tablet
Friends watching a GuideConnect demonstration on a laptop.

Book A Demonstration

If you think GuideConnect could help you, or someone you know, book a free demonstration to find out more.

A member of the Dolphin team will take you through GuideConnect to show you how it's used. You'll have the opportunity to ask questions and find out if GuideConnect is right for you.

  Book a Demo  

Support for Sight Loss Organisations

If your charity or society supports people with visual impairments in your local community, Dolphin Friends is here to support you. 

Free to join, a Dolphin Friends membership benefits charities in the UK and USA that work with people who are blind or partially sighted. Join Dolphin Friends and your organisation will receive free assistive technology and training for your staff and volunteers. Plus support and resources to help your clients make informed choices on assistive tech.

Your organisation will also benefit from a charitable donation each time one of your service users buys a Dolphin product.

Find out more about Dolphin Friends in the UK and Dolphin Friends US.

  Join Dolphin Friends  

Dolphin Friends Logo
A mature woman and a senior woman looking at a laptop screen together.

Accessibility at Home

Articles on accessibility at home, practical information and GuideConnect user stories.

Steve from KAB reviewing GuideConnect

GuideConnect Reviews

Read and watch GuideConnect user stories to find out more about the positive impact it has.

Essential Guide to Assistive Technology for the Home

Essential Guide

Read more about the assistive technology available for people with sight loss.

Are you helping someone choose GuideConnect?

Friends & Family

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Charities & Societies

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